Introduction
Welcome to My Hive Provider. Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and disclose your information when you use our app.
Information We Collect
We collect the following types of information:
- Personal Information: When you sign up, we collect your phone number, name, services, and location.
- Booking Details: Information about services requested, location, and the date/time of your bookings.
- Communications: We collect messages between users and providers for customer support and transactional purposes.
How We Use Your Information
We use the information collected for the following purposes:
- Account Creation and Verification: To register your account and verify your identity.
- Booking Management: Allowing providers to receive bookings, send quotes, accept or reject bookings, and complete transactions.
- Service Improvement: Analyzing app usage and improving user experience.
- Notifications: Sending updates about bookings, quotations, and important notices.
Sharing of Information
We may share your information in the following circumstances:
- With Service Providers: Your information may be shared with service providers to facilitate bookings.
- Legal Obligations: If required by law or to protect our rights and comply with legal processes.
Data Security
We take appropriate security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information. You may also choose to opt out of certain data processing activities, such as receiving promotional communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated to you through the app.