Privacy Policy

1. Introduction

My Hive Consumer App ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our application.

2. Information We Collect

Personal Information: We collect personal information such as your name, phone number, gender, and location when you sign up.

Service Information: When you send a booking request or accept a quotation, we collect information about the services you book, including the time and date of the service, service provider details, and your interactions with the service provider.

Location Data: We collect your location to match you with nearby service providers. This information is used solely for improving your experience on the platform.

3. How We Use Your Information

Account Management: Your personal information helps us create your account and facilitate the service booking process.

Service Matching: We use your location data to show relevant service providers in your area.

Booking and Quotation Process: Your information is used to facilitate the service booking, sending and receiving quotations, and ensuring the smooth completion of services.

Admin Approval: Your information is reviewed for account approval by our administrators.

4. Sharing of Information

Service Providers: When you request a service, your booking details are shared with the service provider for processing the booking and generating a quotation.

Legal Requirements: We may disclose your information if required by law or to protect the safety, rights, or property of our users, service providers, or others.

5. Data Security

We implement various security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the security of your information.

6. Data Retention

We retain your information as long as your account is active or as needed to provide services and comply with legal obligations.

7. Your Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Delete your account at any time, though we may retain certain information as required by law.
8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted within the app, and your continued use of the app after any such changes constitutes your acceptance of the updated Privacy Policy.